RUSU’s Student Rights service exists to help students understand the rules and processes that affect them at RMIT, be assertive and respectful about seeking outcomes through interactions with RMIT staff, and when necessary advocate on their behalf to the university. We have seven professionals who are qualified and experienced in assisting students who might be in distress or experiencing disadvantage, with academic and other university process related issues.
While RUSU is the heart of student life, RUSU is also here for when you need help.
When health or other life circumstances interfere with your ability to complete an assessment on time it helps to know the criteria and process the university uses to decide if you should be given flexibility.
Students who repeatedly fail courses can be asked to justify keeping their place in their program - Student Rights Officers can help you through this process .
Being accused of misconduct can be a stressful and scary process for some, but Student Rights Officers are there to support you, answer your questions and help get the best outcome possible.
Not everything always goes to plan at RMIT - sometimes lodging a complaint becomes necessary when students aren’t being treated fairly or reasonably. Student Rights Officers are experts in what you should include and how the process operates.
You can get in touch with a Student Rights Officer by booking an appointment at one of RUSU’s front counters:
City: Level 1, Building 5
Carlton: Level 4, Building 57
Brunswick: Level 2, Building 514
Bundoora: Level 1, Building 204
Alternatively, you can phone us on 9925 5004 or email us at firstname.lastname@example.org